Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Job Profile Summary:
The Clerk III is responsible for proactively handling the customer accounts receivables for their respective customer portfolio, with the aim of collecting all balances on a timely basis and analyzing business opportunities while minimizing the customer credit risk.
Job Description PRIMARY DUTIES AND RESPONSIBILITIES:
Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems, and reducing accounts receivable delinquency and bad debt.
Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax and Quality to resolve such issues.
Contacts Customers directly regarding payment on open accounts receivable.
Prepares collection letters, spreadsheets and Customer account statements as needed.
Runs a credit hold report multiple times per day, releases orders and communicates to the appropriate internal parties the reasons orders remain on credit hold.
Build relationships and increase cooperation with sales.
Meets individual goals as established by management, e.g. Current %, >60 Days % and unapplied cash resolution.
What your background should look like
Additional Job Description EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Requires broad training in fields such as business administration, accounts receivable, accounting, customer service or similar vocations generally obtained through 2 years of collections experience and high school degree.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Requires two (2) years directly related and progressively responsible experience. Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity.
Knowledge of Microsoft Word and Excel
Ability to communicate effectively both orally and in writing.
Ability to work independently.
Outstanding interpersonal skills.
Knowledge of general accounting principles.
Good mathematical and analytical skills.
Outstanding organizational skills; attention to detail.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
Schedule
Full time
Affiliated Companies
Affiliated Companies: Cencora Costa Rica Limitada
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned