Claims Analyst Financial Services Directors & Officers Liability

Claims Analyst FL - CV08CE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

As a Hartford Global Specialty - Financial Lines Claims Analyst in our Financial Service Claims unit, you will be responsible for handling an inventory of claims-made, large company, middle market and small commercial accounts with policies in the Directors and Officers Liability/Financial Institutions/Financial Services space, many from inception to final disposition. This role will also provide support to a Claims Technical Officer and other team members requiring assistance and/or information in the management of claims of higher complexity and/or exposure.

• Conducting investigations and analyzing and evaluating the information learned;
• Accurately analyzing and determining coverage, liability and damages based upon the facts of each claim;
• Proactively managing caseload including evaluation of overall exposure and identification of potential financial impact to the policy, leading to the development of effective file strategy and sound reserve rationale;
• Communicating written position(s) to insureds, management and other required parties on coverage, liability, damages and other issues;
• Professionally and appropriately working with stakeholders including defense counsel, insureds' representatives, co-defendants, underwriters and agents;
• Proactively manage litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review;
• Developing and implementing resolution strategies to achieve high quality outcomes;
• Ensuring files are appropriately documented on a timely basis;
• Presenting cases to management for expense or indemnity reserve authority on appropriate files;
• Preparing comprehensive reports to claim leadership on case developments and policy issues, etc;
• Participating with others in the preparation for or attendance at mediations, settlement conferences and/or trials;
• Providing support to, and working collaboratively with Team members on case specific issues as needed, departmental reporting and/or miscellaneous projects, etc.
• Responding appropriately and timely to inquiries/requests for information from all business partners, including agents, policyholders and Underwriters while providing superior customer service.

• Bachelor's degree required, Law degree preferred. Other professional designation(s) a plus.
• 1 plus years insurance company (or law firm) experience required.
• Basic knowledge/understanding of professional lines, litigated coverage and liability exposure desired; Financial Institutions and Financial Services experience is a plus.
• Candidate should possess strong analytical skills and be disciplined and results-oriented.

• Excellent oral and written communication skills.
• Strong strategic thinking abilities and execution skills.
• An ability to communicate thoughts clearly and concisely, and to influence and persuade others.
• Superior interpersonal skills, with an ability to work well as part of a team and/or in supporting roles.

• Support and help create a team environment that celebrates diversity and Inclusion where individual differences are valued.
• Build appropriate rapport and constructive and effective relationships with people inside and outside the organization.
• Strive for Excellence - Motivate yourself and others to achieve high standards and continuously improve.