Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone.
Who We Are
Intradiem is a technology company on a mission to reinvent customer service through automation.
What We Do
We develop innovative, AI-powered Intelligent Automation solutions for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name organizations, powering hundreds of millions of automated actions saving customers tens of millions each year.
How We Work
We take a “problem-out” approach, asking customers to help us understand their business problems, exploring potential solutions together, incorporating their feedback, and releasing solutions that solve those problems.
Our Culture
We take a “people-first” approach, treating employees, customers and each other with the dignity and respect we all deserve. Intradiem employees enjoy a family-first culture, transparent leadership, and unfettered growth opportunities.
Our Values
We believe in service, encouraging our employees to contribute time and energy to causes that help improve the people and communities in which they live and work. We are guided by three core values:
- Servant’s Heart—caring enough about other people to understand what their problems are and placing the needs of colleagues, customers, and others over personal objectives.
- Craftsman’s Attitude—taking pride in the work we do and creating solutions that really solve the problem at hand (and trying again if the first attempt doesn’t do the trick).
- Revolutionary Spirit—leaving the world a better place than it was when we found it, and doing things we would be proud to brag about to our grandchildren.
Your Role
The Graphic Designer will report to the Senior Marketing Director and is responsible for designing marketing collateral in accordance with brand standards. The designer will work on a variety of digital and print design projects targeted at internal (employee) and external (customers/prospects and partners) clients. This person will develop concepts and graphics for a range of projects including websites/microsites, digital campaigns, event signage, videos, internal communications, presentations, and other marketing collateral. The perfect candidate will be highly motivated and willing to work in a collaborative team setting.
Your Responsibilities
- Design graphic content, illustrations and infographics for website, digital and print campaigns
- Collaborate with content team to develop concepts aligned with marketing strategy and editorial calendar
- Generate fresh concepts
- Ensure brand consistency through all projects
- Manage and prioritize a workload of multiple projects from conception to completion
- Work directly with the other members of the marketing team, executives and other key Intradiem stakeholders and teams
- Conduct all business in accordance with Intradiem policies and procedures
- All other duties as assigned
Your Background
- 2-4 years of design experience
- BA in Graphic Design, Interactive Design or related fields preferred
- Sharp eye for layout design and awareness of design trends, exceptional attention to detail
- Creative problem solver and effective storyteller who can clearly tell a story via digital and print design
- Ability to handle multiple projects and meet deadlines in a fast-paced environment
- Fluent in Adobe Creative Cloud (Illustrator, InDesign, Photoshop, etc.)
- Knowledge of WordPress or similar CMS tool a definite plus
- Strong written and verbal communication skills
Work Authorization:
Candidates for positions with Intradiem must be legally authorized to work in the United States. Verification of identity and employment eligibility will be required during onboarding.
Intradiem is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.