Non Stock Inventory Rep

JOB OVERVIEW:

This position is responsible for communicating the status of Non-stocking Items (NSI) - not stocked in Henry Schein's warehouses and has been ordered by customers, including certain subsidiary customer orders. Confirms that orders are placed, processed, and expedited in a timely fashion ensure customer satisfaction.

KEY RESPONSIBILITIES:

• Communicate with appropriate divisions of Henry Schein and subsidiaries the status of customer orders which include non-stock items. Management of all steps of PO management, order cancellation and warehouse disposition to ensure customer satisfaction.
• Works closely with purchasing team on management of order placement out of E3 purchasing system
• Monitors processing of NSI orders through NSI Management tool
• Communicates to customer service team orders status, supplier backorder and order placement
• Expedites purchase orders using reporting generated from NSI Management tool
• Works closely with assigned vendors to ensure item integrity and pricing. Communicates updates to Product Data Management team and customer service
• Works closely with assigned warehouses to release pending orders
• Management of excessive inventory on non-stock items. Partners with the buyers to identify and execute removal via suppliers approval
• Participates in special projects and perform other duties as required

• Strong time management skills and the ability to prioritize work and meet deadlines
• Very good attention to detail and accuracy
• Customer service oriented and the ability to work with complex issues
• Ability to plan and arrange activities
• Very good interpersonal communication skills
• Very good written and verbal communication skills
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• Ability to manage conflict
• Capacity to work effectively under pressure
• Establish productive working relationships at multiple levels within the organization