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Siemens Digital

Order Management Analyst with English

4 days agoWarsaw, Poland / Remote

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Are you brave enough to challenge yourself?

Siemens Digital Industries(DI) is an innovation leader in automation and digitalization. Closely, collaboratingwith partners and customers, we care about the digital transformation in theprocess and discrete industries. With our Digital Enterprise portfolio, weprovide and encourage companies of all sizes with an end-to-end set ofproducts, solutions, and services to integrate and digitalize the entire valuechain. Meaningful optimization for the specific needs of each industry, ouroutstanding portfolio supports customers to achieve greater efficiency andflexibility. We are constantly adding innovations to its portfolio to integrategroundbreaking future technologies. We have our global headquarters inNuremberg, Germany, and have around 75,000 employees internationally.



Order Management Analyst with English

The Challenge:

An Order Management Analyst manages the day-to-day operations associated with the licensing of Siemenssoftware products. The Analyst supports the Digital Industries Softwarebusiness unit within the Global Order to Cash division. It is expected for theanalyst to have a fundamental understanding of the order-to-cash process aswell as the ability to interpret conventional tasks associated with theprocess.

As an Order Management Analyst, you will process customer orders or change on orders from salesstaff or direct customer contact. You will verify accuracy of orders and orderchanges and resolve order problems with customers or sales staff. You will beresponsible for maintaining customer files with sales contracts and otherinformation.

What are my daily responsibilities?

  • Timely processing, delivering, and invoicing of orders in SAP
  • Maintaining customer data
  • Solving post-sale customer queries (in English), licensing and invoicing issues
  • Corporate Policy validations and role specific process adherence
  • License Key Management
  • Project and process improvement engagement
  • Coordination of proper documents and information flow
  • Implementing world-class customer service

What are my requirements?

  • Bachelor's or Master's degree
  • Communication, teamwork and problem-solving skills, attention to detail, flexibility
  • Fluent English
  • At least 2 years of corporate experience
  • Strong motivation to work and multitasking mindset
  • SAP experience preferred

Type of employment:

  • Replacement employment contract (maximum length is 3 years)

Whatwe offer?

  • Competitive salary and benefits (Lunch Subvention, Holiday Allowance, Medical Care, Sport Card, Life Insurance)
  • Extra paid vacation days
  • Interesting and challenging career path within Siemens
  • Fully remote or Hybrid working (you are most welcome to work from our office in Warsaw)
  • Work in an international environment

We offer an internationalenvironment with more than 140,000 customers around the world who already relyon our expertise in digitization. We are involved in exciting and variedcustomer projects in the aerospace, automotive and transportation, consumerproducts and retail, electronics and semiconductors, energy and utilities,industrial machinery and heavy machinery, maritime, and medical devices andpharmaceuticals industries. With us, you will find a team-oriented workenvironment, comprehensive training options and attractive benefits. Throughindividual target agreements and diverse career models with specializationoptions, we offer you the opportunity to grow professionally and personally.

We are always challengingourselves to build a better future. Be part of the most innovative and diverseDigital Minds to develop tomorrow's reality. Find out more about the Digitalworld of Siemens here: www.siemens.com/careers/digitalminds

We'd love to hear from you, so apply now onsiemens.com!

We look forward to your application!Please use only our career platform, which you can access via "Applynow".

Come and learn more aboutSiemens Software: Mission / Vision and our software portfolio - orvisit our homepage.

We value equal opportunitiesand welcome applications from people with disabilities. AtSiemens, we believe people who've had real experiences dealing with beingdifferent will excel as leaders. Let's foster a culture of creativity andinnovation. We will ensure that individuals with disabilities are provided reasonableaccommodation to participate in the job application or interview process, toperform essential job functions, and to receive other benefits and privilegesof employment. Please contact us to request accommodation.

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Additional Materials:

Siemens Digital Industries Software Homepage:

https://www.sw.siemens.com/

Siemens Digital Enterprise videos:
https://www.youtube.com/watch?v=k6mVLaUyO4U

Siemens PLM & MOM videos:
https://www.youtube.com/channel/UCYR5Kgzn6suihs56iJ8_vfw

Client-provided location(s): Warsaw, Poland
Job ID: Siemens_Digital-393061-en-1
Employment Type: Other