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Zendesk

Senior FSS Finance & Strategy Analyst

1 month agoRemote

Who we're looking for

We are seeking an experienced Finance & Strategy Analyst to join our Finance Shared Services team in the Philippines. The ideal candidate will have experience in budget analysis, planning, variance analysis, and forecasting. The candidate should be amenable to working on a shifting work schedule of Manila time and North American Central time hours. Experience in the computer software industry and working in a financial shared services environment is an advantage.


What you'll be doing


  • Report to the Finance and Accounting Sr Manager, helping to create and stabilize general accounting functions.
  • Prepare financial reports by collecting, formatting, analyzing, and explaining data.
  • Extract, transform, and load financial content from the Accounting system and Hyperion (including but not limited to: Plan, Budget, Actuals, Forecast, Headcount, CAPEX).
  • Update financial report templates and maintain communication with F&S partners for any changes.
  • Compare historical results against budgets and forecasts, performing variance analysis.
  • Coordinate with different departments in preparing individual budget and assist in consolidating overall corporate budget.
  • Prepare internal reports for executive leadership in support for decision making.
  • Maintain reports & reconciliations that adhere to company-established accounting and finance policies, processes and controls.


What you bring to the role


  • Bachelors Degree in Finance or Accounting or equivalent.
  • At least 5 years accounting or financial reporting experience in a global shared services center (SSC) work environment.
  • Willing to work at night and/ or shifting schedules to accommodate different time zones.
  • Excellent analytical skills with a detailed knowledge of accounting principles to analyze financial reports.
  • Intermediate MS Excel skills required (VLooksUps, Pivot Tables, etc.).
  • Excellent verbal and written communication skills.
  • Strong organization skills.
  • Ability to thrive in a fast-growing environment where change is the norm; strong multitasking skills, and flexibility.
  • NetSuite, Adaptive & Coupa experience is an advantage.

Where we work

In this role, youll work primarily remotely with the support of a dynamic and caring team. Well provide you with the digital tools and experiences to be together-even when were apart. Being digital first doesnt mean were digital only. Youll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.

If you are a highly motivated and experienced professional with a strong background in financial planning & analysis (FP&A), we encourage you to apply for this exciting opportunity.

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The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences-and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job ID: Zendesk-ZENDUSR25332EXTERNALENUS_55084667
Employment Type: Other