Senior Manager, Digital Product Management

Wells Fargo Technology

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers' financial needs and help them succeed financially. The Wells Fargo Technology ("Technology") team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day - both in the United States and across the globe - than any other division in our company.

The Technology team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. The Technology team also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, the Technology team draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, the Technology team manages worldwide technology for more than 8,700 branches and 12,500 ATMs.

• Container strategy and enablement
• Hybrid-Cloud strategy and enablement
• Security-encompassing services, that have zero-trust baked-in

• Leverage deep domain expertise in Containers, Cloud, DevSecOps, Risk and controls, Agile, and full technology stack to design and build a portfolio of fit-for-purpose Products.
• Create and communicate an integrated roadmap of requirement products with dependency mapping.
• Define SLAs, standards, metrics, product offering, processes, and evaluation criteria for all requirement products.
• Define and manage product budget/P&L.
• Build cross-functional product team for delivery of agile backlog.
• Prioritize features for products based on customer requirements.
• Partner closely with lines of business to understand and translate capability requirements into product features.
• Create a product support model that is integrated with internal support constructs.
• Partner with Enterprise Architecture to define product architecture.
• Define an intake process for new product requests, feature requests, and updates.
• Hold weekly product reviews to dive deep on product performance and explore ways for continuous improvement.
• Define and deliver requirements strategy & execution.
• Ensure a consistent approach for all requirements products and partner with Line of Business Engagement leads to help application teams migrate applications to cloud.
• Manage and develop teams of digital professionals, supporting the development and execution of digital strategy within a business line or functional area.
• Collaborate with and influence all levels of professionals, including senior managers.
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in aligned department or business group.
• Develop and guide a culture of talent development to meet business objectives and strategy. This is a hybrid role and Visa transfers are not available for this role.

• 6+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 5+ years of experience with Jira management, software development life cycle and agile development methodologies.
• 3+ years of experience in Cloud implementations with one or more of the following platforms - Google, Azure, AWS, Cloud Foundry, Kubernetes.
• 3+ years of management experience in technology.

• Knowledge of cloud native architecture, cloud tooling, DevOps and latest trends and practices.
• Certification in Google Cloud, Azure Cloud or AWS.
• Experience managing technology development efforts of a major line of business.
• Ability to effectively partner and influence at the senior management level.
• Significant experience leading complex technology initiatives in a large and dynamic segment of a financial services organization.
• Demonstrated vendor negotiation and partnership skills along with experience working with technology offshore vendor relationships.
• Demonstrated prior experiences in effective engagement with senior executives and external regulators.
• Ability to effectively drive and lead change in an organization with Wells Fargo's size, scale and complexity.
• Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and technology strategies.
• Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen.
• Highly effective decision-making/critical thinking/problem solving skills with a collaborative and results-oriented leadership style.
• Demonstrated ability to consult with key business partners and translate complex, technical concepts so that they are clearly understood along with the ability to effectively partner and influence at the senior executive level.
• Demonstrated ability to communicate and partner effectively with regulators.
• Demonstrated experience motivating and influencing groups or individuals across organizational boundaries to gain trust and confidence to make timely decisions.
• Proven experience in establishing a vision, developing the strategy to support the vision, gaining consensus across key functional leadership through effective communication, and driving action towards the vision through the effective management of goals and objectives.
• Excellent communication (oral and written) with ability to communicate at multiple levels ranging from technologists to senior managers and executive leadership.
• Strong commitment to diversity and inclusion.

• 333 S. Market St. - San Francisco, CA 94105
• 2600 S. Price Rd. - Chandler, AZ 85286
• 1751 Pinnacle Dr. - Mclean, VA 22102
• 250 E. John Carpenter FWY - Irving, TX 75062
• 1525 W. Harris Blvd. - Charlotte, NC 28262

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement