Technology Services Lead

Why WWT?

Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!

• Build trust-based relationships with Client Executives and team members
• Engage in strategic discussions with Sales and the SC&E organization to increase win rates and capitalize on strategic opportunities.
• Develop complex/transformational solution opportunities to grow the footprint
• Achieve financial metrics
• Bring innovation to serve WWT's clients and increase awareness of WWT's brand

• Actively manage the solutions portfolio from Sales through Delivery
• Create and update consistent reporting across all Solutions to accurately represent the business and provide valuable insights.
• Drive continuous improvement by proactively identifying opportunities for increased efficiencies across processes and tools (e.g., leverage standard processes and template for Proposals, SOW, etc.)

• Coach and mentor team members across the Solutions Consulting & Engineering team to increase skills.

• Impactful Contribution: Directly grow and expand the business and brand.
• Collaborative Partnerships: Join forces with Sales Leads and the SC&E Organization with priority opportunities for improved teaming and increased visibility.

1. Work & Industry Experience: Candidates should have 15 - 20 years of solution and delivery experience including work within a Management Consulting Organization. Preferably experience supporting an industry vertical.
2. Educational Background: A bachelor's degree in a relevant field, such as Business Administration, Computer Science, Mathematics, Management Information Systems, Technology Management is preferred.
3. Leadership: Proven leadership skills with the ability to influence and drive results. Ability to lead cross-functional and technology teams.
4. Client Focused, Results-Oriented: A focus on achieving measurable outcomes and delivering high-quality results. Goal-driven mindset with a track record of driving successful customer outcomes.
5. Strategic Thinking: Ability to think strategically and contribute to the development and execution of integrated technology solutions at scale. Strong problem-solving skills and the capability to align strategies with business goals.
6. Business Acumen: A solid understanding of business operations and the ability to align solutions with market competitiveness. Familiarity with industry trends, customer needs, and competitive landscape.
7. Technology Knowledge: Familiarity with integrated technology solutions, emerging technologies, and their application in a consulting environment.
8. Collaboration and Communication: Excellent collaboration skills to work across a matrixed organization with Sales Leads, Solutions Teams, Management Consulting, Engineering Teams, and the Operations team. Effective communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
9. Adaptability and Flexibility: The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.
10. Professionalism and Ethics: Upholding professionalism, integrity, and ethical conduct in all interactions and decision-making.

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program